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Advisories

Faveo Helpdesk through 2.0.3 Cross-Department Ticket Disclosure via /ticket/print

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Severity
medium
Date
Affecting

  • faveo-helpdesk <= 2.0.3

CWE
  • CWE-639 Authorization Bypass Through User-Controlled Key
CVSS
5.3
CVSS V4 Vector
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
Credit
hieuPenguinnn, Sandesh Menath
Description
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability in TicketController::ticket_print and the pdfThread endpoint that fails to verify ticket department or assignment. Authenticated agents can request arbitrary ticket ids via GET /ticket/print/{id} to render PDFs of other departments' tickets, including full conversation threads.

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