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Advisories

Faveo Helpdesk through 2.0.3 Cross-Department Ticket Tampering via TicketController

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Severity
medium
Date
Affecting

  • faveo-helpdesk <= 2.0.3

CWE
  • CWE-639 Authorization Bypass Through User-Controlled Key
CVSS
5.3
CVSS V4 Vector
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N
Credit
hieuPenguinnn
Description
Faveo Helpdesk through 2.0.3 contains an authorization bypass vulnerability in TicketController that allows authenticated agents to modify tickets outside their department by referencing raw ticket IDs. Attackers can call merge-tickets, change-owner, ticket/assign and ticket/surrender endpoints to close, merge or reassign other departments' tickets and enumerate customers' ticket subjects.

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