Advisories

Frappe Helpdesk before 1.26.0 Authorization Bypass via raised_by in Ticket Creation

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Severity
medium
Date
Affecting
  • helpdesk >= 0, < 1.26.0

CWE
  • CWE-639 Authorization Bypass Through User-Controlled Key
CVSS
5.1
CVSS V4 Vector
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N
Credit
George Chen
Description
Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.

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