Advisories

Perfect Support Ticketing System 1.7 Stored XSS via Ticket Notes Field

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severity
medium
date
Affecting
  • Perfect Support Ticketing & Document Management System <= 1.7

  • An affected version range remains undefined

CWE
  • CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
CVSS
5.1
CVSS V4 Vector
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N
Credit
Aaron Amran Bin Amiruddin, Shahrul Nizam Bin Shahrin
Description
Perfect Support Ticketing & Document Management System through 1.7 contains a stored cross-site scripting vulnerability that allows authenticated attackers with Agent-level privileges to inject malicious payloads into the Notes field of assigned support tickets. Attackers can store malicious scripts that execute in the browser context of any user who views the affected ticket notes, including Superadmin users, enabling session hijacking or unauthorized actions on behalf of the victim.

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